Refund Policy

Please choose carefully, we do not refund for "change of mind" purchases. 

 We do offer exchanges on clothing items should you require a different size.  Items being returned for exchange must be in original condition, be accompanied by proof of purchase and include details of the size you wish to exchange for.  

You can choose a refund, exchange or credit where goods are faulty or wrongly described. No refund is available for freight/shipping or postal charges.

All claims or returns must be made within 21 days. 

Always include an explanation with returned goods, pack carefully and send to: 

The Guide Shop
Girl Guides Tasmania
PO Box 8 
Rosny Park TAS 7018